NHA Update - Important changes to how you log into your account

Please note from Tuesday 20th August 2024 additional security measures are being added to access your account.

In order to login, you will need three things:

Your username / email address used when creating your account

Your password

New - a unique PIN which will be sent to your registered email address - this will be needed to access your account

After you enter your username and password, you will be prompted to enter the PIN that will be sent to your email address. Without this, you will not be able to login to the website to bid or change any of your details.

This is a new security feature designed to keep your details safe and to prevent unauthorised access to your account. This is sometimes referred to as “Two Factor Authentication” – many of your other services such as online banking apply such principles before you can login.

You don’t need to do anything before this change comes into effect. After the changes take effect, if you have any issues with receiving the “PIN” you will need to check your email account which you registered with nha options please remember to check any spam email boxes.

We will not be able to access this code for you.

NHA