Leaving the Armed Forces

If you are you about to leave or recently left the armed forces and served in the last 5 years and wish to live in the Newcastle under Lyme area, please register for accommodation with us by clicking 'Register' in the top right hand corner.  Applications are given reasonable preference on the Newcastle Housing Advice Housing Register.

If you want more information about your housing rights and the council’s duties please visit Shelter’s website

Ex Service Personnel Guide

National Homeless Advice Service Publications

Veteran’s Gateway

Veterans can access services through the Veterans Gateway, an online service and telephone resource commissioned by the Ministry of Defence and delivered by a consortium headed by The Royal British Legion. Within the Gateway a housing specialist service is in touch with veteran housing providers and has up-to-date information on any vacancies within the 4,000 plus housing units in the country specifically ringfenced for veterans.

The Homelessness Reduction Act introduced a new homelessness advice and information duty, which includes a requirement to provide advice designed to meet the needs of people who are former members of the regular armed services. Please make use of this link when providing advice and make it available on your website, alongside any local information about the help you are able to offer.

National Information and support services available

Citizen’s Advice

The Soldiers, Sailors, Airmen and Families Association (SSAFA)

Help and advice for those serving in the Armed forces
Telephone: 020 7463 9398
Email: housing@ssafa.org.uk
Website: www.ssafa.org.uk

Joint Service Housing Advice Office (JSHAO)

A Service to provide information and advice for those leaving Armed forces including dependants
Joint Service Housing Advice Office

Floor 1 Zone 1
Montgomery House
Queen’s Avenue
GU11 2JN
Advice line: 01252 787574
Email: AWS-JSHAO-Mailbox@mod.uk
Website: www.gov.uk


A service to help find housing for Veterans left the armed forces in the last 6 months

Regional Resettlement Centre
St. Aidan’s Road
Catterick Garrison Catterick
North Yorkshire
Telephone: 01748 833797 or 01748 872940 or 01748 830191
Fax: 01748 835774
Email: spaces@echg.org.uk
Website: www.spaces.org.uk

Royal British Legion

Advice and information for all veterans
Legionline: 0808 802 8080
Website: www.britishlegion.org.uk

Veterans UK

Free helpline for veterans
Ministry of Defence
Thornton Cleveleys
Veterans Helpline: 0808 1914218
Bereavement and textphone line: 0800 169 3458
Email: veterans-uk@mod.uk
Website: www.veterans-uk.info

The Sir Oswald Stoll Foundation

Suppport and housing to vulnerable and disabled veterans and their dependants
Sir Oswald Stoll Foundation
446 Fulham Road
Telephone: 0207 385 2110
Website: www.oswaldstoll.org.uk

Veterans Aid

40 Buckingham Palace Road
Helpline: 0800 012 68 67
Email: info@veterans-aid.net