How to Contact Us
If you need further assistance or have any questions regarding housing advice or options available to you , you can contact NHA team in the following ways;
• By telephone 0345 850 9698
• By email via nha@midlandheart.org.uk
• In person at 61-63 Lower Street, Newcastle under Lyme, Staffordshire, ST5 2RS
Our Normal Opening hours are;
Monday 9 am – 5pm
Tuesday 9 am – 5pm
Wednesday 9am – 5pm
Thursday 11am – 5pm
Friday 9am – 5pm
Saturday and Sunday – Closed
Bank Holidays – Closed
Homeless Emergencies
For Homeless Emergencies only outside of the normal working hours you can call us on Tel 01782 615 599.
Please remember this is for emergencies only, if you have been made homeless and can make your own temporary arrangements then please do so.
NHA Options is committed in helping everyone to access our scheme. If you have any specific requirements please contact us to discuss alternative ways of accessing the scheme.
