Welcome to Newcastle Housing Advice

NHA Options – Helping you find a home

The NHA service is managed by Midland Heart. You can follow the links on this website to find out how to find a home.

We receive nominations from the social landlords who have properties in the Newcastle under Lyme area. Some of the Registered Housing providers we work with are Aspire Housing, Sanctuary Housing, Staffordshire Housing Association, Wreakin Trust as well as others and some private landlords.

Closing our offices

We’ve taken the difficult decision to close our offices today and ask colleagues who can to work from home, to ensure that we do everything we can to safeguard our colleagues and customers health and limit any potential spread of Coronavirus within our organisation. 

We’re currently providing a full service to our customers. However, over the days and weeks ahead this may change. If it does we will update our website straight away, so please check here regularly for information.

Our reception area at Lower Street will not be open and we ask people not to make the journey to the office but to instead contact us during office hours online, by email (nha@midlandheart.org.uk) or by calling 0345 850 9698. 

In case of an emergency (between 5pm to 9am only) please contact 01782 615599. Please remember this is for emergencies only,  if you have been made homeless and can make your own temporary arrangements then please do so. For all other enquiries, please see above.

On this site you can